Contact us

1. Help with your account

Email support@crushsprout.com. Please write from the address you use for Crushsprout, so we can find your account straight away.

Tell us what you were trying to do and what happened instead. For example, if a sign-in code didn’t arrive, mention roughly when you asked for it, and check your spam folder first. Never share a sign-in code with anyone, even someone who says they work for Crushsprout.

2. Complaints and the Grievance Officer

Email grievance@crushsprout.com. We acknowledge a complaint within 24 hours and resolve it within 15 days. We act within 24 hours on complaints about content that exposes a person’s private area, shows them in full or partial nudity or a sexual act, or impersonates them. Also, to report a member, you can use Report inside the app. Further details are in our Terms of Service.

3. Who runs Crushsprout

An independent developer based in India runs Crushsprout.
Email: support@crushsprout.com

4. Answers you might find faster

In fact, many questions already have an answer on the site. For instance, our FAQ explains invites, disappearing messages and deleting your account. Our safety page sets out how we protect you, and our tips for meeting in person help before a first date. Also, How it works walks through every step, from your first invite to a reveal.